Policies & Terms

TERMS OF USE: Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Chatur Musafir’s relationship with you in relation to this website. The term 'Chatur Musafir' or 'us' or 'we' refers to the owner of the website whose registered office is located at Web Based Software Lab Pvt Ltd Office no 5 , 4th floor , Opp Medical College Jodhpur The term 'you' refers to the user or viewer of our website. The use of this website is subject to the following terms of use: • The content of the pages of this website is for your general information and use only. It is subject to change without notice. • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearanceand graphics. Reproduction is prohibited other than in accordance with thecopyright notice, which forms part of these terms and conditions. • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

CANCELLATION AND REFUND POLICY : Chatur Musafir believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy: Cancellations will be considered only if the request is made within the specified time as follows: Cancellation Policy: • 0 - 14 days prior to stay - No refund • 14 - 21 days prior to stay - 50% refund • Over 21 days - 90% refund • No refund for cancellation of group bookings. • No refund for cancellation for bookings made for special occasions, viz. New year day, Christmas, Holi, Deepawali, and / or festival days. • Refund amount, if any, after cancellation, will be returned to the account of the remitter normally within 30 days from the cancellation date. • However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good / or not intended to be.

General Terms and Conditions: • Booking confirmation is subject to realization of advance payments in full. • All payments are to be remitted to our below mentioned bank account. Details are as mentioned below. o Kindly produce your photo ID Proof at the time of Check in. o Check in : 12:00 pm and check out : 11:00 am. o Cancellation terms will be applicable for all bookings.

DISCLAIMER : The information contained in this website is for general information purposes only. The information is provided by Chatur Musafir, and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of Chatur Musafir. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Chatur Musafir takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

PRIVACY POLICY : This privacy policy sets out how Chatur Musafir uses and protects any information that you give Chatur Musafir when you use this website. Chatur Musafir is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Chatur Musafir may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01 April 2015. What we collect We may collect the following information: • name and job title • contact information including email address demographic information such as postcode, preferences and interests • other information relevant to customer surveys and/or offers What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: • Internal record keeping. • We may use the information to improve our products and services.